Public Health

OpsCenter is an ideal solution for Public Health incident management. The high configurability of the system and ease of use allows straightforward adaptation of the software to a variety of public health organizations and needs. Examples include:

  • Disease/Injury Surveillance
  • Mass Casualty Care
  • Mass Vaccination/Prophylaxis
  • Mental Health Management
  • Outbreak Investigation
  • Quarantine/Isolation
  • RHC Restoration - (Routine Health Care Restoration)
  • Air Quality
  • Food Safety
  • Solid/Hazardous Waste
  • Vector/Animal Control

  • A non-technical person can configure OpsCenter to their organization's model for public health planning and response to situations. Configuring from a traditional emergency management model includes adjusting:

  • Terminology
  • Resources
  • Organizational structure
  • Processes
  • Checklists
  • Other aspects

  • The system provides current information about the resources, actions, processes, and other aspects essential to managing and controlling the situation.

    When using OpsCenter for regional coordination (for example among counties), each county public health department manages its own incidents, resources, actions, and so forth. In addition, the system provides for regional coordination of the response effort by counties where appropriate, including the allocation of resources.


    The following activities are typical uses of OpsCenter for public health incidents:

  • Manage contact information including individual credentials
  • Manage information about public health incidents and impacts
  • Manage and track message traffic by public health departments
  • Manage requests at various organizational levels:
  • Manage actions
  • Manage and track resources to include costs for cost reimbursement
  • Manage procurements and track costs for reimbursement
  • Reflect methodology, checklists, and pre-defined actions relevant to each organization
  • Coordinate county-to-county, county-to-region, region-to-county