Simplified Role-Based Access

OpsCenter Role-Based System one pager (PDF, Doc, HTML)

Responding to an emergency is a complex undertaking that requires managing an enormous amount of information. It is possible for emergency responders to get "lost" in information unrelated to their particular responsibilities. This can lead to inefficiencies and delays.

Recognizing that "information overload" can be a serious issue for emergency responders, OpsCenter gives individuals access to pre-defined roles. OpsCenter allows you to configuring roles to fit your emergency response plans which focuses users on the information required for their specific job.

From a training perspective, OpsCenter's role-based access significantly shortens the learning curve for all users. Consequently, your organization can more quickly improve your readiness to manage and control emergencies.

Roles are highly configurable to fit your organization's plans for managing and controlling emergencies. OpsCenter's configurability provides the following capabilities:

  • Add roles
  • Change names
  • Delete roles
  • Assign to a section
  • Specify start up screens after logging in (running start)
  • Set role permissions

Each user must have at least one role assigned to access the system. The role control permissions for reading (permission to view the information), writing, updating, and editing. A user may be responsible for multiple roles at the beginning of a situation. As it escalates, that user may focus on fewer roles in accordance with your staffing escalation procedures.

When logging into OpsCenter, users do the following on the My Information screen:

  • Choose one or more roles from their authorized list
  • Review their location and contact data and update it as needed

In the example below, the user selected the role of Operations Section Chief during this session. In addition, he or she also reviewed and updated data reflecting their current location and contact information.

Ensuring location and contact data is correct is important. It is especially critical when users are not in the emergency operations center (EOC). Location and contact information updates are immediately available throughout the system.

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Role based access in the OpsCenter Emergency Management Software